Shipping policy
SHIPPING POLICY
Order Processing
Orders are generally processed within 1–2 business days.
Orders placed during weekends or public holidays will be processed on the next business day.
Delivery Times
United Kingdom:
- Standard Delivery: 2–5 business days
Europe:
- 3–10 business days
International:
- 5–15 business days
Delivery times are estimates and may vary depending on carrier performance and customs procedures.
Shipping Costs
Shipping fees are calculated at checkout.
Free shipping may be offered on qualifying orders.
Tracking
Once your order has been dispatched, you will receive a confirmation email containing tracking information.
Lost or Delayed Shipments
The Smilist is not responsible for delays caused by carriers, customs authorities, weather conditions, or other circumstances beyond our control.
For assistance, please contact:
